CRM
CRM Services to Maximize Customer Relationship Management Output
CRM services are aimed to automate marketing, sales and customer service, and range from CRM consulting and implementation to testing and support of a CRM solution.
WHY US?
• 8 years in IT.
• CRM consulting and implementation.
• Mature quality management system.
• Industry expertise in retail and wholesale, professional
services,manufacturing, healthcare, banking, telecoms, etc.
WHAT CRM LINED UP WITH YOUR BUSINESS BRINGS THE FOLLOWING
• –70% manual effort across sales, marketing, and customer service
• +38% sales productivity
• –25% customer service ticket volume
• +100% email conversions
CHOOSE YOUR CRM SERVICE
CRM Consulting
• CRM process consulting: from the design of marketing, sales and customer service digital
processes to consulting support until project success.
• CRM project consulting: a strategy for your CRM implementation, revamp, migration or
consolidation.
CRM Implementation
End-to-end CRM implementation, leveraging the capabilities of market-leading CRM – Microsoft Dynamics 365 and Salesforce. We cover the entire project scope, including consulting, configuration, customization, migration and integration.
Custom CRM Development
• CRM development from scratch. Business analysis, end-to-end evolutionary development of CRM
software, testing and quality assurance, risk and change management, data migration from legacy CRM or spreadsheets, user training.
• Development of custom apps and add-ons for platform-based CRM.
CRM Support and Evolution
• Administration support, including daily administration, data administration, 24/7 CRM system monitoring, monthly system health checks and user help desk. • Development support including troubleshooting and CRM system evolution. As a result, you get a stably functioning CRM meeting your changing business needs
CRM Testing
Functionality, integrations, performance, usability, and security testing. Our testing services are aimed at providing you with insights on your CRM functioning and identifying the ways to better your existing solution.
E-Learning
The goal of eLearning development services is creating eLearning solutions like LMS, LCMS, LXP and eLearning portals that help companies reduce learning costs, increase learning efficiency and engagement.
Learning Management Systems
E–Learning Portal
Learning Experience Platforms
Learning Content Management System
Mobile Learning solutions
Knowledge management solutions
TYPES OF E-LEARNING SOLUTIONS WE DEVELOP
Learning content development and management
• Multiple content types (e.g., text, images, video, audio, AR/VR).
• Built–in content authoring (e.g., eLearning course development).
• Learner–generated, third–party, and corporate content aggregation.
• Reusable content and templates.
• Content tagging and intelligent search.
• Support of technical standards.
Integrations
• ERP.
• CRM.
• HR software.
• Content management systems.
• Knowledge management systems.
• Video conferencing software.
• Social media.
Social features
• Learners’ profile pages.
• Learning communities.
• Discussion boards, chats and forums for learners.
• Interactions with content via likes, shares, comments.
Analytics and reporting
• Learning history.
• Learners’ feedback gathering.
• Content usage, user activity, and performance assessment dashboards.
• User regulatory compliance reporting.
Learning process administration and delivery
• Support of various types of learning (instructor-led online learning, blended learning, micro
learning, self-paced learning, and more).
• Automated enrollment to courses based on job roles, required skills, learning history, etc.
• Learning event scheduling (e.g., trainings, workshops, exams)
• Automated reminders and notifications (e.g., new courses, deadlines).
• AI-driven personalized learning paths and content recommendations.
• Performance assessment.
• Online proctoring (e.g., tests, exams).
• VR and AR simulators.
BENEFITS OF E-LEARNING
Fast solution delivery
A viable MVP (within 3–5 months) due to development and applying CI/CD practices.
Cost-efficiency
Due to applying proven third–party components and public APIs, architecture and continuous implementation costs optimization.
Guaranteed software quality
Due to regular code reviews, integrated APM (application performance management), and unit testing.
Re-development of learning software
• Learning needs analysis.
• Redesign of learning processes.
• Suggesting new eLearning functionality.
• Implementation and testing new eLearning features.
Adding advanced functionality to your current eLearning solution
• Defining learning processes to transform with innovative techs (AI, VR, AR) and
redesigning the learning processes accordingly.
• Implementation, integration and testing of new features.
• User training and support.
Fleet Management Software
Fleet management software provides visibility into vehicles’ location,
condition, and fuel consumption and gives insights into drivers’ behavior.
For fleet owners
• Troubled compliance of fleet operations with industry–specific fleet management
regulations.
• Need for higher operational efficiency.
• Difficulty in planning vehicle purchasing and low visibility over fleet operations and
maintenance expenses.
• Our Fleet Management software has Mobile Application and web based system.
Fleet maintenance
• Preventative fleet maintenance.
• Maintenance scheduling and alerting.
• Maintenance completion reports.
• Vehicles’ parts inventory management (e.g., purchase order creation, tracking).
• Repair orders tracking.
• Vehicle warranty and insurance information management.
Fleet tracking
• Real-time tracking of vehicles.
• Fleet availability dashboards.
• Drivers’ behavior monitoring (e.g., driving speed, unnecessary stops).
• Fuel consumption tracking.
Dispatch management
• Route calculation and optimization.
• Delivery scheduling and task list generation (for drivers and employees).
• Automated vehicle assignment.
• Vehicle service history tracking.
• Real-time trip monitoring.
• Convenient communication with drivers.
• Dispatch document management (e.g., invoices, dispatch details reports and digital signature.
Route optimization and geo-fencing
• Optimal route planning and dynamic route adjustment (in case of accidents, roadblocks, etc.).
• Route schedules optimization (e.g., based on distance, priorities, and deadlines).
• Notifications to fleet managers on vehicles entering or leaving certain geographic areas.
Budgeting and expense management
• Fuel management optimization.
• Vehicle maintenance and expenses budgeting.
• Vehicle insurance and warranty expiration notifications.
CHOOSE YOUR SERVICE OPTION
Fleet management application consulting
For you to build a robust and scalable fleet management application, we:
• Analyze your needs or elaborate on your idea.
• Review application architecture or design one from scratch.
• Advice on an optimal tech stack.
• Audit or design a thought–out user experience.
End-to-end fleet management application development
For you to get an application ready,we unfold the development process:
• Business analysis.
• User experience design.
• Architecture and tracking algorithms design.
• Application development.
• Testing and QA.
• Support and evolution.
ERP
Custom ERP Software Development Services
Custom ERP software development is aimed at developing a scalable business–oriented system that integrates all business management functions and facilitates data–driven decision–making. We offer end–to–end ERP solution and maintenance to help you get a deep visibility into business operations, streamline information flows and optimize business costs.
FUNCTIONAL ERP MODULES WE DEVELOP
Depending on your business needs and budget, we can cover the development of the
ERP modules to function and raise the efficiency of your workflow:
Finance and accounting
Financial planning and analysis, accounts payable and accounts receivable tracking, general ledger management, billing automation.
Human resources
HR policy management and personnel management from recruitment and payroll, attendance, and employee management.
Production management
Production planning, scheduling and control. May include sub–modules for product lifecycle management and quality assurance.
Sales and marketing
Functionality for automating customer order management, planning data–driven marketing campaigns, communicating with the customers and getting visibility into the sales .
Supply chain management
Inventory management and control, vendor management, sourcing and procurement automation.
Project management
Project planning and monitoring, tasks assignment and tracking, team collaboration tools.
Document management
Centralized storage of multiple document types, easy document navigation and sharing, document templates.
CHOOSE YOUR ERP DEVELOPMENT SERVICE OPTION
Developing an ERP system
▪ Business analysis.
▪ End–to–end software development.
▪ Data migration.
▪ Integrations.
▪ Quality assurance.
▪ Post–implementation support.
Developing an ERP module
• UX and UI design of an ERP module.
• Module development.
• QA
• Maintenance and support.
Web Portal Development
A web portal is a secure web–based platform that gives access to varied
functionality and content via an easy–to–navigate interface. Web portal
development covers UX/UI design, web and mobile development,
integrations, embedded analytics, testing, security and maintenance.
Create Your Portal from Scratch with us
All web portal development services covered: consulting, branding and UX/UI design, web and mobile development, integrations, data analytics, testing, security, maintenance.
KEY DIFFERENCE BETWEEN WEB PORTALS AND WEBSITES
Web Portal
Users can interact with the data on the page.
Portals can have both anonymous public pages and pages that require authentication.
Real–time, highly personalized experiences.
Multiple integrations with custom and third–party tools.
Frequent portal features updates and dynamic content changes.
Website
Static, informational (read–only) content.
Authentication is not obligatory.
One–size–fits–all attempts at personalization.
Rarely integrated with other systems, such as CRM, ERP, etc.
WEB PORTALS WE DELIVER
An established web portal development company, We can help you create a web portal of any type to cover specific needs in engaging with your audience, be it your customers, partners, or employees.
Self-service portals
A self service portal gathers information on products, services or corporate information and allows users to request information, activate / de–activate and schedule services. The common types of service portals are customer self–service portals, employee self–service portals and government service portals.
TYPES OF SELF-SERVICE PORTALS
Patient portal
A patient portal provides patients with secure access to their personal health information , enables self-scheduling for appointments and help patients communicate with doctors or nurses between visits.
Ecommerce portals (B2C and B2B)
An ecommerce portal facilitates buyer-seller transactions and communication
between a business and consumers B2C or other B2B portals
Vendor portals
A vendor portal gather and organize all supplier-related data and provides rich
functionality for buyers’ quick and effective communication with vendors. Our
team builds vendor portals for manufacturers, non-manufactures and group
purchasing organizations.
E-Learning portals
An E-Learning is a gateway that guides users to a variety of learning materials including documents, videos, presentations, interactive training materials. We develop learning portals for training providers and end customers, for business or individual learners.
Community portals
A patient portal provides patients with secure access to their personal health information , enables self-scheduling for appointments and help patients communicate with doctors or nurses between visits.
Partner portals
A partner portal is a tool for business that sell via indirect sales channels to manage partner relations and encourage partners to sell more. Our experts build partner portals with comprehensive functionality – aggregated marketing and sales information, configurators, calculators, inventory, order status checking, learning and training, advanced analytics
WEB PORTAL DEVELOPMENT SERVICES WE OFFER
We have provided all–around web portal development services from consulting, planning and designing to portal deployment and maintenance.
Web portal consulting
• Retrieve business and user needs.
• Define portal functionality and tech stack.
• Develop a business case.
• Design a portal architecture for high performance, security and scalability.
• Provide a project management and implementation scenario, project cost & time estimate.
Web portal consulting
• Portal consulting and planning.
• Custom and platform-based portal development.
• Mobile app development (if required).
• Integration with third-party systems.
• User training.
• Maintenance
• Continuous portal management
WEB PORTAL DEVELOPMENT STEPS
WEB PORTAL DEVELOPMENT STEPS
We start building a portal with exploring your specific business needs, considering regulatory constraints, gathering and processing opinions and expectations of project and drawing up detailed portal requirements and tech specifications.
Web portal designing
We create the portal architecture design and deliver UX/UI designs.
Iterative web portal development
Our web portal developers build and deliver the web portal back end, front end and APIs in quick iterations.
Web portal integration with other software
We integrate the portal with custom-made or platform-based tools you already use, including ERP, CRM, LMS, and more.
Web portal QA and testing
For high-quality test planning, the QA team reviews portal requirements and user stories, and architecture design. Then, in parallel with development, our QA team verifies that your web portal runs as planned and complies with all set requirements and checks the security of your data.
Web portal deployment and setup
We get the portal running in your IT environment, train your support team if needed and provide user guides.
After-release support
we answer your after-release questions, manage incidents, configuration changes and updates.
Further web portal management and monitoring (optional)
We take over web portal performance management, troubleshooting, evolution and change management to keep your portal highly available and relevant to your needs.
Asset Management
In software development We help companies digitalize asset management with tech–driven asset planning and optimization. Our asset management consulting includes solution design, development, implementation, and support.
Types of Asset Management
Fixed Asset Tracking
Tool Tracking
Maintenance Tracking
Reservations
Facility Management
Mobile Audit
GO-TO FUNCTIONALITY MODULES AND INTEGRATIONS FOR ASSET MANAGEMENT SOLUTIONS
Asset tracking and monitoring
Up to 60% reduced asset downtime
Up to 25% asset productivity increase due to optimized asset usage, minimized asset loss and rationalized asset
expenditure.
Asset maintenance management
Up to 30% reduced maintenance costs
Up to 60% fewer asset breakdowns
Up to 12% fewer scheduled repairs due to optimized asset maintenance and real-time monitoring of asset
operation.
Asset planning and optimization
Up to 5% reduced capital investment due to optimized asset utilization scenarios and asset investment planning.
Asset management advisory
Analysis of asset management needs and implementation drivers.
Assessment of the current asset management processes supported by technology (the automation level of the asset-related processes, features in and out of use, integrations, etc.).
Asset management solution conceptualization and design.
Selection of a suitable AM platform, optimal plan/edition selection with the list of needed
modules and features, customization and integrations specification (if required).
Custom asset management solution architecture and infrastructure design, tech stack
selection, UX and UI design.
AM solution implementation planning, including cost and time budget estimation, etc.
Asset management advisory + implementation and support
• Asset management needs analysis and solution conceptualization.
• Asset management software architecture design (for custom solutions).
• Asset management software development/customization.
• Integration of the asset management solution/solution components into the existing IT
ecosystem.
• Hardware installation and integration (if applicable).
• Asset management quality assurance (functional, UI, API testing, etc.).
• After–launch support and evolution.
• Asset management solution administration, monitoring and maintenance.
But when it comes to managing your employees, software might not rank as one of your top concerns outside handling the basics like payroll, benefits and employee info.
Fact is, your HR needs – and HR software to meet all requirements. Our solution for managing your
employees lets you do tasks that are central in developing a healthy work environment, such as conducting performance evaluations, providing necessary orientation and training and promoting
employee engagement.
Employee Management System
Employees are the backbone and true asset of the company. Managing them and all the work process is undoubtedly a challenging task, especially as the number of employees increases, it is even more difficult to manage.This is why it makes it vital for the businesses to have the proper tools to manage them. That’s where Aroasis comes in with our Employee Management Software(EMS)
In our technology-flooded world, solutions exist for every need under the sun. Security software to keep our data safe. Analytics tools to make processing all that data easier. Software for project management,
healthcare, ERP functions … the list never ends.
But when it comes to managing your employees, software might not rank as one of your top concerns outside handling the basics like payroll, benefits and employee info.
Types of Tools
Employee Training
From an employee and company perspective, this may be the most critical asset for your management.
One benefit of employee management systems is tracking employee progress through training modules.
What does that look like?
Depending on your industry, there may be rules and regulations employees need to have a thorough
understanding of. And at the company level, you can point them in the right direction from the get–go by
making sure they have adequate training on processes, policies and procedures.
This starts with onboarding, where your company brings in new hires in a systematic way, helping them
orient to the new culture, job and environment. Every company is unique, so onboarding helps your new
team members adjust to all the details they’ll need to know to thrive.
With the support of employee training software, onboarding and ongoing education can happen a lot
more effectively and more consistently. In fact, the core value of training tools, for many firms, is that they
allow for centrally planned training. They give you a consistent place to direct and update orientation and
training efforts.
Employee Performance
A handy feature when it’s time to give a performance review.
Full insight into employee performance lets you manage your team better.
One of the key features of employee management tools is the ability to drill down and find granular data
about how employees contributed to the company.
Things like:
• Deals closed
• Leads generated
• Blog posts published
• Contracts processed
• Projects successfully completed
Employee Access
Staff management tools also ensure everyone has access to critical company data and viewing that info
at any time, from anywhere, has never been easier.
Some of these tools present background HR information, such as retirement data, scheduling data and
more. Employees can also log in to view personal information like payroll summary, benefits and
schedule.
Shift Planning and Scheduling
A standard feature of employee management tools is a calendar or schedule.
Not exciting, true, but vital to running an effective business. If you have a mobile workforce that works in
shifts, for example, everyone needs to know when to show up and when to leave. Without proper
tracking, it’s easy to overlap or suffer gaps between shifts.
Scheduling tools let you easily manage employee shifts.
Another advantage is better planning for the future. Quality staff management software lets employees
plan ahead, so managers don’t end up needing to juggle last–minute changes due to schedules that only
come out a few days in advance.
WHAT DOES OUR EMS OFFERS:
All–in–one staff management tool is a branch–led solution that helps you centralize your communications, scheduling, payroll, training and workflows for all of your mobile staff.
Employees often spend hours in the field, which can impede communication and task management. Our software fills the gap by allowing businesses to develop their own staff applications to streamline communication, increase productivity, training and involvement.
Attendance System with Barcode for the Employees
Food Coupon for Canteen use,entry– exit timming,Salary slips and all other important data.
Top Benefits
Deskless Workforce
Optimize and digitize your company using automated workflows, checklists, sign-read formats, inspection reports and more. Create any form you need in minutes with a simple drag-and-drop editor. Collect information from your field team with advanced features such as image collection, location stamps, detailed drop-down lists, voice recordings, files, signatures and more.
Seamless Scheduling
Admins can create individual, multiple or team shifts and even upload bulk shifts. Users can organize and manage schedules using calendar views, drag-and-drop options and the ability to copy last week’s shifts.
Geofencing
Includes a visual map so that staff can see the distance to the fenced area from their current location and stay within the job location. Set up and link multiple worksites to a client, job, project and more. Once set up, it automatically ensures that employees only clock in and out in fenced areas, providing more precise time monitoring.
Shift Attachment
Shift attachments can include customer lists to choose from, mileage readings, equipment use or any other information required for payroll issues. Once employees clock in, they can enter more details of their shift with custom shift attachments. Users can customize shift attachments with open text and drop-down menu options.
Primary Features
Employee Communication
Companies can share and coordinate information with their mobile teams through features such as messaging and training. You can use group update or one-on-one chat functions to keep the whole team up to date on task and project progress. It also allows users to directly call colleagues and surveys for meetings or action plans.
Time Tracking Management
Track and manage employee work hours and time spent on each project. Once employees clock in, its geofenced feature will notify you when they work, where they work and where they currently operate. This system streamlines and optimizes payroll and invoicing with the seamless incorporation of employee timesheets.
Scheduling
Schedule shift and dispatch work seamlessly for your remote and non-desk staff. It offers tools that enable its online employee scheduling capabilities , recurring shifts and shift workflow.
Task Management
Its mobile work management supports task generation, assignments, updates, team reminders and notifications in real time. It offers a single place to manage all tasks and dedicated communication channel while handling repeating and structured tasks, checklists and more.