Transforming Critical Care Mobility:Royal Air Ambulance

Emergency medical transport requires absolute reliability and speed. The platform digitizes the entire journey—from request submission and medical assessment.

Advanced security and healthcare compliance protect sensitive patient records while automated workflows reduce coordination time between doctors, aviation crews, and ground teams.

Users can compare aircraft types, view real‑time availability, and receive instant quotations.

Royal Air Ambulance, a leading provider of critical care medical transport, was facing significant challenges in coordinating emergency missions across a global network of patients and hospitals.

Existing processes relied heavily on phone calls, emails, and manual documentation, which were time-consuming, prone to errors, and lacked the scalability required to manage urgent evacuations with speed and precision.

Key challenges included:

Fragmented Booking: Requests were handled through calls and emails, causing delays during emergencies.

Medical Compliance: Strict handling of patient data under international healthcare regulations.

Global Payments: Support for families across multiple currencies.

Solution:

Worldwide Royal Air Ambulance Dubai partnered with Aroasis Softech to build a secure, end-to-end air ambulance booking platform that helps patients to book the ambulance easily.

The solution included:

• Cloud‑native booking architecture
• Fleet & crew management module
• Secure payment gateway
• User‑centric interface